BAKERY BLUES : No cappuccino left unturned
Firstly, I’d like to acknowledge that I tread carefully with this post. I don’t think this is as pathetic as it sounds. I think that the benefits of 'Healthy Living' can be amplified with the respect of others.
The link below discusses how a BLOGGER who characterised anti-porn activist Melinda Tankard Reist as a ''fundamentalist Christian'' has been asked to apologise or be sued.
The link below discusses how a BLOGGER who characterised anti-porn activist Melinda Tankard Reist as a ''fundamentalist Christian'' has been asked to apologise or be sued.
From the article: ''Things have gone too far, people think they can just trash you" ''Why does being a blogger exempt you from the laws of defamation?''.
"Barrister Wendy Harris, SC, said the same legal rules applied whether you published a book or sent a much less considered message via Twitter, blog or Facebook post."
AND THIS: "Something is defamation if it tends to lower someone in the eyes of reasonable and right-thinking people,''
So I write this blog aware not to name any businesses. I don’t like what’s happened and I realise that my understanding of what a LOYAL CUSTOMER can expect is not a LEGAL RIGHT, I feel that we all want some recognition.
Businesses need to lift their game. Recently I received a service (not coffee related) and was disappointed when I was asked to pick up my goods at a later time, even though I had expected to collect my goods on two different occasions prior to my visit.
The shop is usually busy with people, but on this occasion NOT ONE customer was in the store and it was a good chance to serve some of my own. I raised my voice “What’s to say it won’t be ready when I come in tomorrow?” “Are you being genuine when you say that?” “I’m a loyal customer”.
The staff member quipped back “Look, this is the first time you’ve spoken to me”,
I responded “I’m not talking to you, I’m talking to the business!” . I later apologised.
The manager was an ear shot away and after over hearing I soon received excellent service and my goods were ready in 1 hour. I said to the manager “Don’t get me wrong. I like this place and I’ve bought stuff from here for years. The shop’s empty so I feel comfortable in raising my voice”. I’ll continue going there.
This episode encouraged me to write this blog BAKERY BLUES, re: my boycott of a bakery I have visited frequently since living at my current address. Over the past few years I’ve grown relationships with staff and management and was looking forward to my NEW YEAR’S DAY coffee, which comes ON THE HOUSE. It’s an informal precedent that they have set for the past few years, it's a dangerous precedent to set if you're going to change your mind. This year I was refused what I felt was MY COMPLIMENTARY COFFEE. A coffee ‘on the house’ sets a positive note for the year. I don’t make my own coffee as I like to drink out so I’m often there.
The staff member quipped back “Look, this is the first time you’ve spoken to me”,
I responded “I’m not talking to you, I’m talking to the business!” . I later apologised.
The manager was an ear shot away and after over hearing I soon received excellent service and my goods were ready in 1 hour. I said to the manager “Don’t get me wrong. I like this place and I’ve bought stuff from here for years. The shop’s empty so I feel comfortable in raising my voice”. I’ll continue going there.
This episode encouraged me to write this blog BAKERY BLUES, re: my boycott of a bakery I have visited frequently since living at my current address. Over the past few years I’ve grown relationships with staff and management and was looking forward to my NEW YEAR’S DAY coffee, which comes ON THE HOUSE. It’s an informal precedent that they have set for the past few years, it's a dangerous precedent to set if you're going to change your mind. This year I was refused what I felt was MY COMPLIMENTARY COFFEE. A coffee ‘on the house’ sets a positive note for the year. I don’t make my own coffee as I like to drink out so I’m often there.
I vowed not to buy a coffee from the bakery until I receive what I feel is reasonable. I have since found a new place to drink coffee and I’m much happier there. I don’t expect any coffees ‘on the house’ but they’ve already looked after me bewtter than what the bakery has done in years. The bakery will continue to lose business from me if nothing is done.
I think social media often lifts the bar in which businesses operate, turning GOSSIP into IDEAS. The more people who write about their service experience will not doubt lift the quality of the shit we buy. Sites like urbanspoon.com lead the way.
Give a little and get a little.
Give a little and get a little.
Next up: MCB RECORD OR MBS and Mibsy’
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